How can I contact Amazon customer service?
There are numerous ways to contact amazon customer service. But it gets difficult for people to find their contact number on this giant website. Apart from talking to a live person, people can also contact amazon on chant and email. All of these services are rendered by professionals who are well versed with all the tricks and tips. They will solve all your account resetting to product related queries. So, whether you are facing an issue with your account or want to return your product, you can simply raise your query from the application.
How can I contact amazon customer support executives through chat?
An online chat is far better than waiting on a live call. You can follow the below steps to raise your query on chat and chat with a professional.
- First of all, log in to your account on a mobile application.
- Then tap on the three horizontal lines available on the top left corner of the screen.
- Scroll down the click and click on the “Customer service” option available on the list on that list.
- Again, scroll down the page and click on the “contact us” option available on the bottom.
- On the next screen, you will get two options to connect with the customer service team.
- As you want to chat with the amazon executives, select the “Chat with customer service” option.
- After this, you will be taken to the chat section to enter your query.
Here customer support executives will ask you about your exact query and other details. Moreover, this chat option is available 24*7 for all the customers. Whereas if you want to connect them on email then you have to raise your query within working hours.
Apart from the amazon 24/7 hour customer service, you can also resolve your query or complaint about an issue on their social media account. Amazon always actively responds to their grievances received via the social platform. So, if you want to complain or raise an issue about a faulty product then you can post it on their Twitter or Facebook account.
Among all these methods to connect with amazon 24/7 hour customer service, people majorly choose the calling service. Timely resolution is another reason for which people cherished amazon customer service. before providing any commitment, they make sure to understand the exact query of the customers. If you ask them something that they are unaware of then they will forward your call to the relevant department instead of providing a wrong resolution.
Moreover, if you do not want to call them from your end or chat with them then you can also raise a query for a callback. An executive will call you on your registered number and then you can discuss your issue with them. Generally, people avoid calling customer service because they have to wait for a long time. So, if you do not want to be on hold then asking for a call back is the wisest decision. Also, you do not have to pay any additional charges to get connected through the support executives.
Another way to reach the amazon customer support center is through sending an email, they have provided 2 different email ids on which customers can directly send their query. But it is hard to believe that you will get a response from both email ids in more than 48 hours. And waiting for such a long time for a response is quite troubling. So, we want to suggest that if you are unable to contact them through one means then you can contact them immediately through a different means without hesitation.